The great experience provided by Etihad Airways makes it in the top notch list of airlines who serve utmost luxury. Their passengers' friendly behaviour is heart winning, that's why the rating is also amazing. What if you have already booked with this airline and now are stuck in an emergency? This is an exceptional but inevitable situation in which you need to understand their cancellation policy which will help you to be stress free about your booking and situation.
What is the Etihad airways cancellation policy?
- This airline has a free cancellation policy up to 24 hours of your booking. If you have booked directly through the website or their contact centre and cancel within 24 hours then you are entitled to get a full refund without paying any cancellation fees.
- But, this policy applies when your departure is 7 days ahead. Otherwise, you won't be able to enjoy the same benefits and have to pay Etihad cancellation fees.
- Moreover even if your tickets are basic and non-refundable, you can take advantage of this 24 hours cancellation policy and still you will get the refund.
What About Fare Rules Beyond 24 Hours Cancellation?
- If you cancel outside the window of 24 hours then some cancellation fees will be applied and your refund can be sometimes affected. But, all these factors heavily depend upon the type of your fare.
- If you are tickets are basic which means they are non-refundable and if you cancel outside the 24 hour window you will not receive any refund as per the Etihad airways cancellation policy.
- If the fares were value, comfort and Guest Seat, then you can cancel but cancellation fees will be applied.
- If you cancel within 96 hours of your flight then additional 10% fees will be chargeable on your ticket.
- If you cancel within 4 hours of your flight's departure time or do not show up then the value of your ticket will be zero and you will not get any refund as well.
- Make sure you choose the tickets wisely beforehand that are flexible enough to save you from paying cancellation charges for Etihad airways.
- If we talk about deluxe and first class fares, they offer more flexibility as you can cancel these flights anytime without Etihad cancellation fees.
How to Cancel A Flight?
- If you want to cancel quickly then go to the official website or mobile app. There will be a manage my booking section where you need to enter your reference number and last name.
- Look for a cancel or refund option and apply for it after following the instructions that are given on the screen including paying the Etihad airways cancellation fee.
- If you are feeling any difficulty in cancelling by yourself then contact the customer service department and they will help you to make the changes or cancellations easily. This method will not be free as the guest service fee will be chargeable to you.
- There is also a live chat option provided by this airline through which you can resolve your queries related to cancellation policy Etihad airways.
- If the booking was done by the travel agents or any other third parties then it is better to reach out to them instead of going to the direct sources.
- Always go for the cancellation option instead of not showing us whatever the situation is. So that, Etihad airways cancellation charges can be forfeited in your case.
How to Apply for the Refund?
- As soon as you apply for the cancellation through online or customer support, there will be an option available to apply for the refund. When you pay Etihad cancellation charges, enter all your related information in that section and your refund will be processed within a time frame.
- According to the sources and passengers who have cancelled, their live chat option is very helpful to apply for the refunds.
- The processing time for your refund will be 21 days if you have used your credit or debit card for the payment. For the other modes of payment it will take up to 45 business days as per the Etihad cancel policy.
- It's up to you if you want the refund or you can ask for the credits as well that can be used for future travels. The Etihad credits can be useful if you are planning immediate or upcoming re-booking with the same airline.
FAQs:
You are recommended to cancel as early as possible and if you are late, try to do it before 4 hours of the departure.
These are known as involuntary cancellations which will lead you to get a full refund from the
airline's side with immediate rebooking of next flight, alternative transport arrangements and
compensation too.
Some airports and some government taxes are refundable even if your type of ticket is
restrictive.
The medical emergency of your immediate family member will lead you to cancel without
paying any additional charges after providing official documents.
Exceptional scenarios like death of the family member or serious illness of anyone requires
the genuine medical certificate of doctors stamp of the same date.
